I'm glad to see that the comments at the Shenmue Dojo are more positive because it's a real nightmare out there across the rest of the net. I backed for the PS4 version so this Epic deal doesn't affect me personally but I can't deny that this was a colossal PR mistake. This is worst I've seen it since the Kickstarter campaign began. I want to see people move past this and celebrate the long awaited release of Shenmue 3 in November but I don't see that happening without a lot of work to counteract all the bad press.
Not positive..just more calm because we have dealed with this on the Dojo before like when Shenmue II was canceled in the US and released instead on Xbox. We already know about the rockh history.
There are very serious concerns about this.
1) The publicity is very negative at least from most of the gaming media and internet comments, this is all over the KS page, facebook, twitter, youtube. This kind of publicity can cause very serious harm and negative publicity especially for new users. Look at how borderlands 2 and metro suffered over the same issue regarding Steam.
2) The trust relationship. Remember that when Shenmue 3 was announced, there was already controversy about where our money was going and Sonys involvement, we were assured all our money was going towards development. Yu Suzuki publically expressed he needed funding for this yo happen, we were assured of the dire conditions and knew the budget was small and that there was controversy over the American promoter being used at that time. Deep Silver being signed indicated either the possibility money ran dry or there were other benefits. The fact the game was delayed and we had been promised multiple things like KS exclusives, a tech demo, a steam physical copy these are serious issues. It would have been no different had someone paid a high tier to fly to Japan and were then told due to conditions you were meeting someone else in a different location. The trust factor has been breached in many fans opinion.
3) Communication, there has been a huge disconnect, if the emails are true basically telling fans no refunds will be issued and being dismissive or censoring comments, that can only lead to further resentment. There are valid concerns people have over Epic. There are DRM concerns, always online activation, Epics privacy model and involvement with the Chinese government, and various other issues. Additionally Epic offering an exclusive collectors edition seems to really rub kickstarter backers the wrong way as if our money meant nothing.
It is what it is, regardless, I am sure contracts were signed and theres not much we can do about it but that doesn't mean people are going to simply remain quiet. Understanding their anger is part of realizing the serious mistakes made here.